Privacy Policy

This Privacy Policy explains how Teh-Plast Group collects, uses, stores, and shares personal data when you use this Website.

1. Controller Information

Teh-Plast Group is the data controller for personal data processed through this Website. Main office details published on this Website are: Ataturk Mah. Ertugrul Gazi Street Metropol Istanbul A Blok No:2E D:331, Atasehir - Istanbul / Turkey. Contact email: techplastgroup@gmail.com.

2. Personal Data We Collect

We collect personal data in the following ways:

• Data you submit in contact forms: name, surname, email, phone, machine interest, and message.
• Technical and request metadata logged with submissions: IP address, user agent, request URI, referer, and UTC timestamp.
• Language preference cookie (site_locale) used to remember your selected language.
• Session identifiers in admin/login areas (for authenticated administrative access).
• Standard web server logs generated by hosting infrastructure.

3. How We Use Personal Data

• To respond to inquiries and provide requested product/company information.
• To operate, secure, and improve Website performance and reliability.
• To maintain internal records of communications and prevent abuse.
• To support language selection and localized Website experience.

4. Legal Bases (where applicable)

• Your consent and request for communication when you submit a contact form.
• Legitimate interests in running, securing, and monitoring the Website.
• Compliance with legal obligations where required by applicable law.

5. Cookies and Similar Technologies

This Website uses a language preference cookie (site_locale) with an approximate one-year lifetime. Admin areas may also use session cookies required for sign-in sessions. You can control cookies through browser settings.

6. Third-Party Services

This Website uses or links to third-party services including:

• Google Tag Manager.
• Google Maps embeds.
• Social media and messaging links (for example Facebook, Instagram, YouTube, TikTok, WhatsApp).

When you interact with third-party services, those providers may collect data under their own privacy policies.

7. Sharing of Personal Data

We do not sell personal data. We may share data with hosting, email, analytics, and infrastructure providers strictly to operate the Website and business communications, and where required by law.

8. Data Retention

• Contact form content is sent by email for handling your inquiry.
• Contact submission logs are written to internal server storage and retained until manually deleted or rotated.
• Server and technical logs are retained according to hosting and operational needs.

9. International Transfers

Depending on your location and the third-party services used, your data may be processed outside your country. We take reasonable steps to protect personal data during such processing.

10. Your Privacy Rights

Subject to applicable law, you may request access, correction, deletion, restriction, or objection regarding your personal data, and may request a copy of relevant data.

To exercise rights, contact techplastgroup@gmail.com.

11. Children's Privacy

This Website is not directed to children. We do not knowingly collect personal data from children in violation of applicable law.

12. Security

We apply reasonable technical and organizational measures to protect data, but no internet transmission or storage system can be guaranteed fully secure.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes become effective when posted on this page.